Products and ingredients.
What is OQO?
OQO makes functional drinks, sachets and capsules designed to fit into everyday life. Our range covers energy, hydration, fibre and live cultures, collagen and daily vitamins, so you can choose what suits your routine.
Can I take more than one OQO product?
Yes – many people do. Check the label of each product and stick to its recommended daily amount. Keep an eye on your total caffeine if you're combining caffeinated products. If you take medication or have a health condition, check with your GP or pharmacist first.
Which products contain caffeine?
Shilajit Energy (81mg per can), Energy Plus (200mg per can) and Collagen Coffee (50mg per sachet) all contain caffeine. G1 Nutrition Capsules contain a small amount from green tea extract. The rest of the range is caffeine free.
Are OQO products vegan?
Most of them are. Our Kefir Water, Shilajit Energy, Energy Plus and electrolyte products are suitable for vegans. Our collagen products are made with marine collagen from fish, so they aren't suitable for vegetarians or vegans.
Are OQO products suitable during pregnancy or for children?
Several of our products aren't recommended during pregnancy or breastfeeding, including anything containing caffeine. Our products are made for adults and aren't intended for children. Check the warnings on each product page, and speak to your GP or midwife if you're unsure.
OQOLife and subscriptions.
What is OQOLife?
OQOLife is how you build your own routine. Choose three or more products and save 10%. Subscribe and save a further 10%, and enjoy the flexibility to change your selection whenever your routine changes.
How does a subscription work?
Your products arrive every two weeks or every month, depending on the frequency you choose, and you'll be charged on each delivery. We'll send you a reminder before each order goes out.
Can I pause, skip or cancel my subscription?
Yes. You can pause, skip a delivery or cancel at any time from your account, with no fees.
Can I change the products in my subscription?
Yes. Swap products in or out from your account whenever you like. Changes apply from your next delivery.
Do I need an account to order?
No, you can check out as a guest. You'll need an account to manage a subscription and OQOLife routine.
Orders, delivery and returns.
How much is delivery?
Delivery is free on orders over £50. For smaller orders, it's £3.99.
When will my order arrive?
Orders placed before 12pm on a weekday are dispatched the same day. Standard delivery takes 2-5 working days.
How can I track my order?
Once your order has been dispatched, we'll email you a tracking link so you can follow it all the way to your door.
Can I return a product?
We can only accept returns of unopened items within 14 days of delivery. Get in touch with our team and we'll arrange it.
What if my order arrives damaged or incorrect?
We're sorry if something's gone wrong. Contact us within 14 days with your order number and a photo, and we'll put it right.
